John Smith

We set our allowances to give you free use of some account features up to a certain limit per month. Once you’ve used your free allowance, we’ll apply a fee to your usage after that, as described i...

Right now, we offer different pricing plans to help you find the one that suits your needs. Our flexible pricing means you can choose the right plan for you. We’ll never tie you into anything, so y...

To order your joint account card, head to the Card section on each joint account. After you’ve paid the delivery fee for each card, we should deliver them to you within 2-5 business days in the UK ...

With your joint account, you can do almost all the same things that you can do with your HandyPay personal account. That includes: Sending and receive payments using your unique account details ...

You can open a HandyPay joint account with someone as long as each of you has a GBP or EUR currency account with us. Every HandyPay customer can open only one joint account. To apply for a joint ac...

To keep your account safe and secure, you can only see your card PIN when you’re in your HandyPay app. We’ll never send it with your card or display it anywhere else. To see it, you just need to: ...

If you’ve entered the wrong PIN or CVC for your card, don’t worry! Here’s what will happen: If you’ve entered the wrong PIN at the point of sale or at an ATM, we’ll temporarily block all payments...

3D Secure is a service that helps protect you while shopping online. When you buy something, the service will send a notification to your HandyPay app, asking you to log in and approve the payment ...

If you lose your card, it’s stolen or gets stuck in an ATM, we advise you to immediately block your card in the app and request a replacement. You can block and cancel your card by following these ...

To block your card with help of our interactive voice response (IVR) service, simply call us on +44 1182 304001. This service is available in English, French, German, Italian, Portuguese, Romanian ...