John Smith

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have submitted your application after 10 a.m. PT on Friday, April 10th, it is in process. You can expect to hear from us directly as your application goes through the process. We ask that yo...

It’s important that you give us notice as soon as possible after your loss or damage. If you discover additional information later on that might help your HandyFin claims representative process you...

Yes, reporting losses and/or damage to the appropriate authorities is required by your policy. We recommend filing a police report immediately any time you experience an auto accident, theft, or va...

If you make a policy change that increases your monthly cost, you’ll be charged instantly. If your change results in a lower monthly cost, we’ll refund your debit or credit card, typically within 3...

To view your payment history, log into your HandyFin account, click My Payments at the top of the screen and scroll down to see your billing summary.

HandyFin renters insurance policies are set up to have monthly recurring costs that automatically deduct from your credit or debit card on file, similar to a subscription service. At this time, we ...