Opening timesMonday - 09.00 – 17.30Tuesday - 09.00 – 17.30Wednesday - 09.00 – 17.30Thursday - 09.00 – 17.30Friday - 09.00 – 17.30Saturday - 09.00 – 17.30Sunday - 10.00 – 16.00
Firstly, please don’t worry, we will work with you and come to an arrangement which is right for your personal circumstances. At H&T we want you to get your item back and we provide one month’s gra...
If you have some available funds that you would like to put towards your loan, but is not enough to pay off the entire loan, we can put a partial payment against your outstanding loan. A partial pa...
Yes! You’ll still be able to hold a secondary account for free, regardless of the plan you choose unless you live in the EEA and are trying to open a secondary GBP account. This is only temporary, ...
From Jan 1st 2021 we are temporarily suspending the creation of GBP accounts for customers outside of the UK. We are working on a solution to make this available again in the near future. In the me...
If someone sends money to your HandyPay account, the amount of time it’ll take to arrive can differ depending on the method. When someone sends you money from their HandyPay account straight to you...
You can set up a recurring payment from within your HandyPay app. All you need to do is: Click on the Pay tab from the home screen Click on Recurring from the menu at the top If the person yo...
Sofort is a service is operated by Sofort GmbH, which is part of the Klarna Group. With Sofort, you can top up your European HandyPay account straight from the app, through one of your other bank a...
If you think you’ve been a victim of fraud or a scam, contact us right away! Make sure you have all the information about what happened and the transactions you believe are fraudulent. If you’ve ...
If you lose your card, it’s stolen or gets stuck in an ATM, we advise you to immediately block your card in the app and request a replacement. You can block and cancel your card by following these ...