For your security and peace of mind, you can lock your virtual card at any time in your HandyPay app. You just need to follow these steps: Open your HandyPay app and head to the Card tab Swipe ...
Right now, we only offer our business accounts to UK Companies House registered companies, which means that we only offer them in GBP and no other currencies. Check out our business accounts page (...
Your account may have been suspended if you weren’t able to send us the documents we needed to keep it open by 31 October. Don’t worry, you can still send us the documents we need. You can check...
To top up in cash through Paysafecash, here’s what you need to do: Step 1: Open your app, tap Add money and find the Paysafecash option Step 2: Once you’ve selected this, choose the amount you want...
If you see a pending card transaction in your account, don’t worry! These are completely normal. Pending card transactions are payments that you’ve authorised, but are still waiting to be approved ...
We’d be sorry to see you go! Before closing your account, consider contacting our Customer Services to see if there’s anything we can help you with. If you’d still like to close your account after ...
Yes! It’s easy to send money internationally with us. Check out our money transfers page for our current list of where you can send to. The currency must match the destination country, for example ...
If you don’t have enough money in your account to cover the monthly fee, you’ll need to top up your account as soon as possible so that it can go through.
When we open your business account, it’ll have a default maximum account balance of £50,000. After 3 months, you can apply for a higher limit of up to £100,000. We’ll base our decision of whether t...
If you didn’t manage to send us the documents we need before the 31 October deadline, you can still send us them to help unblock your account. You can check the full list of documents you need to...