After you create a Paysafecash barcode (find out how - here), you should receive it to your email address or be able to download it. If you don’t, all you need to do is create a new barcode and th...
If your payment for something you’re buying online didn’t go through, there are a number of reasons it could be: You don’t have enough money in your account You entered the wrong CVC code more ...
When situations like this happen, most ATM companies won’t return your card for security reasons. If this happens to you, we recommend that you immediately block your card and request a replacement...
We understand that it can be frustrating, but if we’ve placed a block on your account it’s usually for a very good reason – and we can’t always share that information with you. With everything we d...
If you live in the UK: If you have a GBP account and live in the UK, there won’t be any changes to how your card or account works. Your account will still be regulated by the FCA and issued in the...
You can still do this from your HandyPay app however we now require the address of the person you are sending money to. You’ll be prompted in your HandyPay app for this information when you make a ...
After you choose our annual subscription plan, you have 2 weeks to let us know that you’d like to cancel and receive a refund of your subscription. You can do this by reaching out to our Support te...
Right now, you can only open one business account with us per personal account. Check out our business accounts page (here) where you can find all the features this account offers.
No, once your account is suspended, you won’t be able to use our typical account features. This includes: Making and receiving bank transfers and card payments Viewing your card PIN Blocking or ...
If you’ve forgotten your Paysafecash password, you’ll need to contact Paysafecash directly to reset it and create a new one. You can do this at https://www.paysafe.com/support/.