You can set up a recurring payment from within your HandyPay app. All you need to do is: Click on the Pay tab from the home screen Click on Recurring from the menu at the top If the person yo...
Sofort is a service is operated by Sofort GmbH, which is part of the Klarna Group. With Sofort, you can top up your European HandyPay account straight from the app, through one of your other bank a...
If you think you’ve been a victim of fraud or a scam, contact us right away! Make sure you have all the information about what happened and the transactions you believe are fraudulent. If you’ve ...
If you lose your card, it’s stolen or gets stuck in an ATM, we advise you to immediately block your card in the app and request a replacement. You can block and cancel your card by following these ...
3D Secure is a service that helps protect you while shopping online. When you buy something, the service will send a notification to your HandyPay app, asking you to log in and approve the payment ...
You can open a HandyPay joint account with someone as long as each of you has a GBP or EUR currency account with us. Every HandyPay customer can open only one joint account. To apply for a joint ac...
With your joint account, you can do almost all the same things that you can do with your HandyPay personal account. That includes: Sending and receive payments using your unique account details ...
To order your joint account card, head to the Card section on each joint account. After you’ve paid the delivery fee for each card, we should deliver them to you within 2-5 business days in the UK ...
Right now, we offer different pricing plans to help you find the one that suits your needs. Our flexible pricing means you can choose the right plan for you. We’ll never tie you into anything, so y...
If you don’t remember your password or you’ve been locked out of the app after a failed login attempt, here’s what you need to do next: Tap Forgot on the main screen of the app where you’re asked...