Depending on which currency account you have, there are different ways of topping up your account with cash. To check which options are available with your account, all you need to do is: Open th...
All our cards are issued by Mastercard, which means that (excluding some exceptions) you can use it in most places where Mastercard is accepted! Your card can be used to shop online, make in-store ...
The limits on your account will depend on the type of account you have and the local rules applied to that account. Depending on the currency of your account (GBP, EUR or RON) or the plan you choos...
Yes! No matter the outcome of the Brexit transition period, we're fully prepared. Whatever happens, you’ll still be able to use our smart and connected service to continue to do things like: Sen...
You can cancel a recurring payment from your HandyPay app. All you need to do is: Click on the Pay tab from the home screen Click on Recurring from the menu at the top to see all recurring paym...
It’s simple! All you need to do to get started is head to the Home screen in your HandyPay app and choose the Pay option on the bottom menu. To pay someone who you've sent money to before or someon...
If you’ve entered the wrong PIN or CVC for your card, don’t worry! Here’s what will happen: If you’ve entered the wrong PIN at the point of sale or at an ATM, we’ll temporarily block all payments...
We set our allowances to give you free use of some account features up to a certain limit per month. Once you’ve used your free allowance, we’ll apply a fee to your usage after that, as described i...
If you enter the wrong app password more than 3 times, we’ll temporarily lock your access to the app. To unlock it, you'll need to follow these steps: Tap Forgot on the main screen of the app whe...
Depending on the currency of your account and the type of plan you’ve chosen, there are different limits for how much you can top up and on how many top-ups you can make in a certain period. You c...