After you choose our annual subscription plan, you have 2 weeks to let us know that you’d like to cancel and receive a refund of your subscription. You can do this by reaching out to our Support te...
Right now, you can only open one business account with us per personal account. Check out our business accounts page (here) where you can find all the features this account offers.
No, once your account is suspended, you won’t be able to use our typical account features. This includes: Making and receiving bank transfers and card payments Viewing your card PIN Blocking or ...
If you’ve forgotten your Paysafecash password, you’ll need to contact Paysafecash directly to reset it and create a new one. You can do this at https://www.paysafe.com/support/.
If this happens, don't worry! It's likely that the money deducted from your balance is only as an authorisation and will be automatically refunded back to you. This is unfortunately out of our cont...
The delivery date of your card will depend on where you live: If you live in the UK, the delivery date is usually 3 to 5 business days If you live anywhere else in the EEA, the delivery can tak...
Sometimes, we may decide to close your account. If this happens, your account will be closed for good and you won’t be able to reopen it or have another account with us. We know this is frustrating...
Yes! We’ve been working hard to make sure that your EUR account will still work after 31 December 2020. After that: You’ll still be able to spend, send and receive money You’ll still be able t...
If you’re sending or waiting to receive money, it might sometimes take longer than usual. Keep in mind that transfers always depend on the other bank’s processing times. You should also consider th...
If you’re a sole trader, you can use your HandyPay personal account for all your sole trader activities without needing to open a business account. This is because you're not legally required to op...