John Smith

Here you can check which documents you need to send us, depending on where you live. If you’re not a national of the UK or any European Economic Area (EEA) country, you’ll need to send us the fo...

By using Open Banking technology, instant bank transfers offer you the ability to instantly top up your HandyPay account from a linked UK bank account, without leaving your HandyPay app. Adding m...

You’ll be able to use the instant bank transfer feature if you’re a permanent resident in the UK and only from your GBP account. Here’s the step by step guide: Log in to your HandyPay app Tap ...

This newest way to top up your account not only gives you more ways to add money to your account, but it’ll save you time too. You don’t need to enter any details like sort code, beneficiary name, ...

The list of supported banks is available in the HandyPay app. You will be able to see the options and choose your bank after entering the amount you would like to add to your HandyPay account. Th...

Your RON account was previously provided by HandyFin Ltd as an agent of our issuing partner PPS EU SA (under a Belgian e-money licence). As of 15 November, we’ve moved your account to sit under Han...

You can check your new IBAN in the app! Scroll down on the homepage and the new IBAN is shown under ‘Your account details’. Click on the arrow and you will be taken to your account details where yo...

If you get a new account number starting with BE or FR, you’ll still be able to receive payments to your original account number (starting with GB). Even so, we recommend that you use your new acco...

If you live in the UK: Yes! Your RON account will continue to work after Brexit and there won't be any changes to how your account and card works. Your account will be issued by our licensin...

Yes! We’ve been working hard to make sure that your EUR account will still work after 31 December 2020. After that: You’ll still be able to spend, send and receive money You’ll still be able t...