Romanian accounts new IBANs
Brexit
- Will my original account number still work?
- Will my RON account work after the end of the Brexit transition period?
- Will my EUR account work after the end of the Brexit transition period?
- Will my GBP account work after the end of the Brexit transition period?
- Will HandyFin still operate in the EU after Brexit?
- Why is my account being transferred to an EU license partner?
Top-ups
Recurring Payment
Direct Debits
SOFORT
Card Payments
- Why is my card payment still pending?
- Why hasn't my card refund arrived yet?
- Why did my online purchase fail?
- What should I do if I notice an unauthorised transaction on my card or account?
- What are the limits on my card?
- The ATM didn't give me cash but it's still deducted from my balance
Card Security
Joint Account
Pricing
International payments
- I've changed my mind. Can I cancel my subscription?
- I've changed my pricing plan – will this change my multi-currency IBAN subscription fee?
- I've cancelled my multi-currency IBAN subscription, but I want to start using it again. What do I do?
- My multi-currency IBAN has expired. What happens to it once I renew the subscription?
- Will HandyFin take the multi-currency IBAN subscription fee automatically every year? What if I don't have enough money in my account?
- Where can I see the details of my subscription and my personal multi-currency IBAN details?
Personal Information
Card Top-ups
Virtual Cards
Business Account
- What happens if I shut down my business?
- How can I close my business account?
- Why was my business account application rejected?
- How can I switch between my personal and business accounts?
- Can I give my employees access to my business account?
- Can I hold more than one currency on my business account?
Support
Living in France
- Will my account be closed if I move to another country?
- Will I be able to open a new account?
- Why was my account suspended after I sent my documents?
- Will I still be able to access my GBP account or other currency accounts?
- Can I still send documents to unblock my account after 31 October?
- What happens if someone sends me money after 31 October?
Account Access
Account Protection
Cash Top-ups
- Where do I find my PaySafe cash barcode?
- What should I do if my Paysafecash top-up hasn't arrived my account?
- I've forgotten my Paysafecash password
- How do I top-up my account with cash?
- How can I use instant Post Office cash top-up?
- How can I top up in cash with Paysafecash?
Making a Transfer
- What happens if I make a payment to the wrong person or wrong account?
- Why is my transfer still pending?
- How can I make a transfer in RON from my GBP or EUR account?
- Can I send money internationally?
- How long does a HandyFin transfer take to reach the destination?
- How do I send a money transfer?
Physical Cards
Personal Account
- Can I have more than one account with HandyFin?
- How do I check my spendings on the app?
- Why is my account balance negative?
- How do I check my account balance?
- What are savings pots?
- Why have you closed my account?