John Smith

Starting from 60 days before expiry, we’ll send you reminders (usually through push message or email) that your card is about to expire and you need to replace it. It’s free to request a replacemen...

The delivery date of your card will depend on where you live: If you live in the UK, the delivery date is usually 3 to 5 business days If you live anywhere else in the EEA, the delivery can tak...

When situations like this happen, most ATM companies won’t return your card for security reasons. If this happens to you, we recommend that you immediately block your card and request a replacement...

To activate your card, all you need to do is: Select the Card menu option in your app main screen Enter the Activation code (last four digits of your card number) That’s it! Your card will be...

All our cards are issued by Mastercard, which means that (excluding some exceptions) you can use it in most places where Mastercard is accepted! Your card can be used to shop online, make in-store ...

Yes, you can have more than one account with us! Once you’ve got one set up, it’s easy to open another from within your HandyFin app in a different currency. You'll only pay a single monthly fee fo...

With your HandyFin account, it's easy to stay on top of your spending and know exactly where your money is going, by managing it in your app. Within the app you can: Choose the spending category ...

If you don't have enough money in your account, you might go into a negative balance when a transaction you’ve made isn’t processed until later on. The most common situations when this can happen a...

It’s easy to check your balance from the home screen of your HandyFin app. And what’s more, you can even check your balance without opening your HandyFin app! To do this, simply: In your HandyFin...

Our saving pots are a great way to put money aside, keeping it separate from your main account. You can create pots for your EUR, GBP, RON, business or joint accounts. We don’t offer any interest o...