John Smith
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Recent activity by John Smith-
What does HandyPay Purchase Protection cover?
Purchase Protection covers the costs of repair or replacement for an item that you purchased fully through your HandyPay account, if it’s been stolen or accidentally damaged. The total value of ...
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What doesn’t HandyPay Purchase Protection cover?
There are certain things that Purchase Protection doesn’t cover, which may lead to your claim being rejected. Rejected claims simply mean that you won’t get any financial aid for your claim. Pur...
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Is depreciation applied on my item value when I make a claim?
Yes, for Purchase Protection on your Premium account a depreciation of 5% per month is applied starting from 90 days after you make the purchase. Here’s an example of how this would work on a £1,00...
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Do I qualify to make a Purchase Protection claim?
You can make a Purchase Protection claim if you used your HandyPay Classic or Premium account to make the purchase. Currently, this feature is only available if you live in the UK and only for your...
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How do I make a Purchase Protection claim?
To make a claim, just head to your HandyPay app: Simply go to the ‘Explore’ tab > tap on ‘Insurance’ > select Purchase protection and press ‘Start a claim’. From this point onwards, you just need t...
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How do I regain access to Purchase Protection?
If you’ve cancelled your HandyPay subscription by the time of your claim, you won’t be covered by Purchase Protection. To regain access, you’ll need to restart your HandyPay subscription and meet t...
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What I need to make a Purchase Protection claim?
To make a claim, just head to your HandyPay app. Simply go to the ‘Explore’ tab > tap on ‘Insurance’ > select Purchase protection and press ‘Start a claim’. From this point onwards, you just need ...
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What should I do if I’m unhappy with the outcome of my claim?
If you’ve received a resolution for your claim that you’re not happy with, or if you are not happy with the provision of this insurance, you can contact Qover at contact@qover.com or +44 800 088 57...
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Returns and refunds
1 - Return Process Requirements ● Proof of purchase ( Order number - bill - etc... ) ● The reason for return must be identical to the terms of returns to be accepted ( please review the condit...
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How do I remove my card from Google Pay?
You’ll need to remove your HandyPay card from Google Pay directly from your Android device. All you need to do is: Go to your Android device and open Settings Tap Google Services & preferences ...