Getting help when things go wrong

Invite and Earn Program

• What is your Invite and earn program?

PayPal

• Can I link more than one PayPal account?
• How can I link my HandyPay card to PayPal?
• How can I link and unlink my PayPal account?
• What is PayPal?

HandyPay for Web

• How can I create/reset my HandyPay for web password?
• Can I access my account through HandyPay website?

Marketplace

• How do I raise a complaint about my credit?
• How can I apply for a credit through Marketplace?
• Do you offer any credit products?
• Do you offer any saving products?
• What is Marketplace?

Avios & Vueling

• How can I link and unlink my Vueling account?
• What is the Vueling account and Vueling Club?
• What should I do if my Avios balance isn't right?
• How can I collect and spend Avios?
• How can I link and unlink my Avios account?
• What are Avios?

Purchase Protection

• Purchase Protection policy documentation
• What is HandyPay Purchase Protection?
• How do I add Purchase Protection to my account?
• Who is the HandyPay Purchase Protection provider?
• What does HandyPay Purchase Protection cover?
• What doesn’t HandyPay Purchase Protection cover?

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Apple Pay and Google Pay

• How do I remove my card from Google Pay?
• How to activate and use Google Pay
• How do I remove my card from Apple Pay?
• How to activate and use Apple Pay

Bills Protection

• Bills Protection policy documentation
• How do I add Bills Protection to my account?
• What is HandyPay Bills Protection?
• Who is the Bills Protection provider?
• What does HandyPay Bills Protection cover?
• What doesn’t HandyPay Bills Protection cover?

See all 10 articles