How can I create/reset my HandyPay for web password?

To create a HandyPay for web password for the first time, you’ll need to:

• Go to web.monese.com and enter your phone number (the one associated with your HandyPay account)

• We’ll send you a verification code, which you’ll need to enter in the web – make sure you have in-app push notifications turned on

• Set up a password of at least 8 characters

If you enter your verification code wrongly more than 5 times, your HandyPay for web access will be temporarily blocked for 24 hours but don’t worry, you can still access your phone app!

If you want to change your password or you’ve entered it wrongly, you can create a new one by clicking on the Forgotten your password? link.

• We’ll send you an in-app notification with a verification code that you’ll need to enter in the web to create a new password.

If you enter your password wrongly 3 times, your HandyPay for web access will be temporarily blocked for 24 hours but you can as well check your phone app!