How long will money I've been sent take to arrive in my account?

If someone sends money to your HandyPay account, the amount of time it’ll take to arrive can differ depending on the method.

When someone sends you money from their HandyPay account straight to yours, it’ll arrive instantly! For everything else, check out our list below:

🇬🇧 UK payments

• UK Faster payments: instant

• BACS payments: 3 business days

• CHAPS payments: the same day, if made before 2pm UK time

🌎 International payments

• Payments to your account: 8am, 11am and 5pm Monday through Friday

• SEPA payments in EUR: the next business day

• Payments from other countries or in other currencies may take longer

🇪🇺 SEPA payments to your EUR account

• Before 2pm Central European Time (GMT +1): the same day by 17:00 CET time

• After 2pm Central European Time (GMT +1): the next business day

💳 Debit card top-ups

• Instant!

⚡ SOFORT top-ups

• Top-ups made during working hours: instant

• Top-ups made outside of business hours: 3-4 working days

💰 Cash top-ups

• Post Office: the next business day (if made before 6pm UK time), 2 business days (after 6pm)

• PayPoint: instant

• PaySafe: within 15 minutes